Introduction Some years ago, Fortune magazine summoned me to New York for a sumptuous lunch and a serious discussion. At the end of the meal, I found myself with a plum, but difficult, free- lance assignment. It was no less than to figure out who had the best solutions for America's health-care crisis, and to write them up in snappy prose that would make the story a "must read" for the country's business elite. What the magazine had in mind, I think, was that I find some dynamic, change-artist CEO who was doing for health care what Andrew Grove had