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Section 3: Competency Management for Sus... > Chapter 12: Competencies 2.0 - Pg. 208
208 A Theoretical Model for Defining and Managing a Presence Plan on the Web Jaime Izquierdo-Pereira NewMahwah - The Social Xperts Lab, Spain Carmen Avilés-Palacios Universidad Politécnica de Madrid, Spain Joaquín García-Alfonso Universidad Politécnica de Madrid, Spain Competencies 2.0: Chapter 12
