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Engaging site visitors > Acknowledge

Acknowledge

Acknowledge People have a deep-seeded desire for validation. It goes without saying, but when someone leaves a pingback or comments on your site, tweets to your post, or mentions you in a status update, you have to acknowledge that person. Acknowledgement is not a social media etiquette; it's an Internet etiquette, if you're running a business. Be prompt about it. Facebook, Twitter, MailChimp, Gravity Forms, WordPress, and other services have the capability to provide you with instant push notifications, which can alert you of new messages through e-mail or SMS. There should be no reason for you not to acknowledge people who provide you with feedback on your site. If you're an ardent Twitter user, take advantage of the #FollowFriday (#ff) hashtag to call out the people who like your site. It won't take you a lot of time to reply with a quick thank you, and it'll keep your visitors happy.

  

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