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About the Author

About the Author

Karen Hooper is an IBM Certified Instructor in both System Administration and Development. Karen and her husband Steve own and manage Dr Notes Solutions, a Premier IBM Business Partner and IBM Authorized Training Partner, based in Australia.

Karen has over 13 years of experience with Lotus Notes and Domino, from version 4 to 8.5.1. Karen has been involved in several major upgrade projects and company-wide training initiatives. She has been responsible for customizing and producing end user and help desk training material for several organizations. End user training is a passion for Karen as she believes an investment in training will always give a return to both the individual and the organization. Karen is also a technical instructor in both Domino System Administration and Development. Her passion is to empower people so that they increase their productivity and use the tools available to them. Karen has seen thousands of people benefit from her style of training.


  

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