Where Should End Users Start with SharePoint? We feel that the business community's most logical entry point for the for the SharePoint technology is not a deep dive into the technology, but to identify the typical end users and discuss the information and technology considerations to identify what is possible with this deployed technology with your organization. Most end users will always try to get more work done with their existing tools such as e-mail, Word, and Excel; in reality, these tools have their limitations in terms of personal and team productivity. With the release of the SharePoint technologies in 2001, 2003, and 2010, there has been a tighter integration of the Office applications and corporate web server technologies that have resulted in additional functionality and team processes to the Office applications, such as version control, workflow, and issue tracking. This chapter will cover the typical end user in an organization and how they currently use information and apply this to their work processes with the SharePoint