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Chapter 2. System Design and Configuration

Chapter 2. System Design and Configuration

In this chapter, we are going to walk you through an Airline Compensation Management (ACM) system solution in Microsoft Dynamics CRM 2011. During this walkthrough, we would like to show the new and improved features of CRM 2011. You need to understand the requirements to build a good solution.

  • Vision and scope

  • ACM system overview

  • System architectural design

  • Defining the ACM Data model

  • Configuring the ACM system

  • ACM system security structure


  

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