Definition of IT management goals

This is a broader discussion than implementing the features provided by Windows Intune. This is about setting the goals your organisation wants its IT to achieve. For the purposes of this book, this needs to be within the goals of managing PCs, but the broader aims still needs to be addressed.

For most organisations, this will consist of having computers that are working to their maximum capability when a user wishes to use them. This will require planning to ensure the computers are ready, free of malware, with the right software loaded, kept up-to-date and correctly licensed.