In a typical business flow in BAM, business data moves from various upstream data sources to Oracle BAM, which internally processes and pushes the data to IE browsers for report rendering. As different technologies and BAM Server components are involved, it could be time-consuming and challenging to identify and solve the problem if anything goes wrong in this flow.

As different issues can happen in different product areas and contexts, it is impractical to address all these issues in one chapter. Thus, rather than focusing on the individual issues and the resolutions, the objective of this chapter is to introduce the methodologies for troubleshooting common BAM issues, and provide useful guidelines that can help you to analyze and figure out your own solutions. To illustrate the BAM troubleshooting methodologies and techniques, we will take a look at case studies.