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Chapter 16. Case Study > A wrong assumption by me: Rules instead of Process

A wrong assumption by me: Rules instead of Process

Acme has quality problems on the cutting floor. As part of my "homework" in preparing for the assignment, I made a few assumptions on how things might shape up. There is a whole heap of literature on improving quality through having well recognized and managed business processes. I thought this might help, and hoped that a Task pattern that edged into workflow management might assist.

I was wrong. The problem isn't with processes.


  

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