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PREFACE

PREFACE

The learning and teaching of communications has generally been limited to the spoken and the written skills—presentations, group discussions, writing of letters, reports, etc. For students enrolled in professional courses, it extends to document writing or maybe, project writing. Experience, however, shows that a good communicator has more than just these skill sets. It is primarily an attitude, a willingness to communicate, share one's ideas and information that makes one a good communicator. Language and the knowledge of the various formalities associated with speaking and writing do matter. However, given the right attitudinal input, communication becomes much easier and one emerges as an effective communicator.

This book discusses additionally these attitudinal factors that make one a good communicator and links them up with the skill sets that enable effective communication. It speaks of the writing and the speaking skills in the context of creativity, negotiation, interpersonal skills and problem solving. Specifically, the book aims at developing the communication skills of Engineering and other professional students. For this target group, good communication skills are necessary for recruitment and to enhance their opportunity for further growth in the profession.


  

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