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PART THREE: The Rise of Self-Service and... > CHAPTER 11 Anti-Social Media: Fears ... - Pg. 142

chapter 11 anti-social media fears and hazards of the new landscape the question is inevitable and invariable: It comes without fail at the end of one of my speeches/when I meet a new consulting client/ when my seatmate on the plane finds out what I do for a living. The question? ``What should I do about social media?''