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Chapter 19: The Heart of the Matter > Choosing Learning over Teaching

CHOOSING LEARNING OVER TEACHING

While we usually claim that we are in the business of helping our clients learn, most traditional educational or consulting efforts are more about teaching than learning. If you ask who is really learning at any meeting, communication session, or training event, the answer is usually, “The person in charge.”

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The dominant models for learning come from our educational system. If you look at most of our classrooms, the teacher stands in front, and students line up behind or around tables, facing the front. The agenda, the objectives, and the method of learning are all specified by the teacher. The teacher is in effect the supervisor of learning. This is the world that Ward, in the previous chapter, is chipping away at. Similarly in consulting, the consultant is expected to be the change manager, even the change agent. The task of the client is to absorb what the consultant has to offer.


  

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