122 COPING WITH PROBLEMS 4 Don't expect that you are going to be able to change the bully's behaviour. Only they can really change their own behaviour. 5 If bullying becomes a serious problem then start documenting incidents with a view to making a formal complaint if it becomes necessary. keep calm and believe in yourself The more you allow a bully to dominate, the more they will continue to do so. Allow yourself time before answering to ensure that your responses are what you want to say rather than what they want you to say. Do not allow yourself to show fear and try not to react to their bullying tactics. Play to your own strengths and use your own particular style to defend your position. be nice to bullies!