Practical Application

1. The .gov websites are a great resource for HIT professionals. Suppose your boss asks you to develop a contract to be used to establish the SLA with a software vendor to support the software and provide fixes to bugs discovered. Rather than reinventing the wheel by making up your own contract, use an Internet search engine to find templates for contracts and checklists. Find a template on the http://www.hhs.gov website for an SLA/MOU document. Write down the websites where you found the documents.

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2. Search online for two case examples and resolution agreements to HIPAA violations. You can find several in news articles, and the http://www.hhs.gov website gives some examples where acceptable resolutions agreements were reached. What was the cause of the breach? What were the consequences of the breach? What was the resolution agreement reached? Were policies implemented to prevent the violation from happening again?