7 ­ 18 CompTIA Project+ Certification, 2009 Edition Unit summary: Managing change and quality Topic A In this topic, you learned how to manage changes that occur during a project. You also learned that managing changes includes preventing scope creep, and evaluating and implementing changes. In this topic, you learned how to manage quality in a project. You also learned about the strategies to be followed for maintaining quality deliverables and the various methods of quality and acceptance testing. Topic B Review questions 1 How should any changes to the project be handled during the executing phase? By effectively using the change control process. 2 What's scope creep? It's the gradual addition of new system requirements to the original specifications. Evolving stakeholder expectations, the recognition of new possibilities by team members, or open-ended and unclear scope definition documents all can contribute to scope creep. 3 List the three compliance standards that can apply to a project. Standards compliance, Process compliance, and Decision oversight. 4 Change control is usually the _______ part of a project and, if not controlled, can lead to significant resource waste and missed schedules.