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A Note from Series Editor Ed Tittel

A Note from Series Editor Ed Tittel

Que Certification • 800 East 96th Street • Indianapolis, Indiana 46240

Congratulations on your purchase of A+ Training Guide, the finest exam preparation book in the marketplace!

As Series Editor of the highly regarded Training Guide series, I can assure you that you won't be disappointed. You've taken your first step toward passing the A+ certification exam, and we value this opportunity to help you on your way!

As a “Favorite Study Guide Author” finalist in a 2002 poll of CertCities readers, I know the importance of delivering good books. You'll be impressed with Que Certification's stringent review process, which ensures the books are high-quality, relevant, and technically accurate. Rest assured that at least a dozen industry experts—including the panel of certification experts at CramSession—have reviewed this material, helping us deliver an excellent solution to your exam preparation needs.


We've also added a preview edition of PrepLogic's powerful, full-featured test engine, which is trusted by certification students throughout the world.

As a 20-year-plus veteran of the computing industry and the original creator and editor of the Exam Cram series, I've brought my IT experience to bear on these books. During my tenure at Novell from 1989 to 1994, I worked with and around its excellent education and certification department. At Novell, I witnessed the growth and development of the first really big, successful IT certification program—one that was to shape the industry forever afterward. This experience helped push my writing and teaching activities heavily in the certification direction. Since then, I've worked on more than 70 certification related books, and I write about certification topics for numerous Web sites and for Certification magazine.

In 1997 when Exam Cram was introduced, it quickly became the best-selling computer book series since “...For Dummies,” and the best-selling certification book series ever. By maintaining an intense focus on the subject matter, tracking errata and updates quickly, and following the certification market closely, Exam Cram was able to establish the dominant position in cert prep books.

You will not be disappointed in your decision to purchase this book. If you are, please contact me at etittel@jump.net. All suggestions, ideas, input, or constructive criticism are welcome!

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