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Introduction

In this chapter, we will investigate the most widely used Windows disk-, system-, and file-management utilities. The components in a computer system that require the most attention from a computer technician are its disk drives. These devices fill up and slow down the operation of the system. They also fail more often than less mechanical parts of the system. Therefore, technicians must be able to perform typical disk-management procedures. Among other things, technicians should be familiar with the operation of the CHKDSK and ScanDisk utilities, the Windows Backup and Restore functions, the defragmentation utility, Windows disk-management utilities, and file-system partitioning/formatting functions.

In addition to managing the system's disk drives, technicians must be able to locate and use the other system-management utilities available to them. The Windows operating systems provide a wealth of troubleshooting tools that can be used to isolate and correct operating system problems. The discussion also includes operating system utilities such as troubleshooting tools, system tools, configuration troubleshooting tools, device driver tools, the System Resource Monitor, and the Event Viewer.


  

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