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Chapter 1. PC Technician Essentials

Chapter 1. PC Technician Essentials

This chapter covers the following subjects:

  • PC Tools— This section describes the basic tools that should be part of every PC technician’s toolkit.

  • Preventing Electrostatic Discharge— This section describes damages that can result from electrostatic discharge (ESD) and ways to prevent it.

  • The CompTIA Six-Step Troubleshooting Process— This section describes the six-step troubleshooting process, which you should memorize. You will need to know it for the exam and for the real world.

  • Numbering Systems Used in Computers— This section defines common terms and numbering systems and how they relate to PC technologies.

  • Measuring Data Transfer and Frequency— This section describes the concepts of bandwidth and hertz.

  • Important Websites— This section lists websites you might find helpful as you prepare for the exams.

Before you can open a computer to work on it, it’s important to have the proper PC tools and to know how to eliminate electrostatic discharge (ESD). When working with computers it is also important to understand some fundamentals about computer terms and technologies. This chapter provides you with the foundation needed for the chapters that follow by making sure you understand the basic tools, computer terms, and concepts.


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