Terms you’ll need to understand:

• Services

• SERVICES.MSC

• MSCONFIG

• Disk Cleanup

• Patches

• Updates

• Bottlenecks

• System Monitor

• Task Manager

• Cleanmgr

• Disk Defragmenter

Exam objectives you’ll learn in this chapter

Essentials 3.2—Install, configure, optimize, and upgrade operating systems—references to upgrading from Windows 95 and NT may be made.

• Identify procedures and utilities used to optimize operating systems—for example, virtual memory, hard drives, temporary files, service, startup, and applications.

Tech Support Technician 2.2/IT Technician 3.2—Install, configure, optimize, and upgrade operating systems—references to upgrading from Windows 95 and NT may be made.

• Identify procedures and utilities used to optimize operating systems, for example:

  • Virtual memory

  • Hard drives (for example, disk defragmentation)

  • Temporary files

  • Services

  • Startup

  • Application

Essentials 3.4/Tech Support Tech 2.4/IT Tech 3.4—Perform preventative maintenance on operating systems.

• Describe common utilities for performing preventative maintenance on operating systems—for example, software and Windows updates (service packs), scheduled backups/restore, restore points.