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Chapter 18. Printers and Scanners

Chapter 18. Printers and Scanners

Terms you’ll need to understand:

Exam objectives you’ll learn in this chapter:

Essentials 4.1—Identify the fundamental principles of using printers and scanners.

  • Identify differences between types of printer and scanner technologies (laser, inkjet, thermal, solid ink, impact).

  • Identify names, purposes, and characteristics of printer and scanner components (memory, driver, firmware) and consumables (toner, ink cartridge, paper).

  • Identify the names, purposes, and characteristics of interfaces used by printers and scanners, including port and cable types, for example:

    • Parallel

    • Network (NIC, print servers)

    • USB

    • Serial

    • IEEE 1394/FireWire

    • Wireless (Bluetooth, 802.11, infrared)

    • SCSI

Essentials 4.2—Identify basic concepts of installing, configuring, optimizing, and upgrading printers and scanners.

  • Install and configure printers and scanners.

    • Power and connect the device using local or network port.

    • Install and update device driver and calibrate the device.

    • Configure options and default settings.

    • Print a test page.

  • Optimize printer performance; for example, printer settings such as tray switching, print spool settings, device calibration, media types, and paper orientation.

Depot Technician 3.1/Remote Support Technician 3.1/IT Technician 4.1—Identify the fundamental principles of using printers and scanners.

  • Describe processes used by printers and scanners including laser, ink dispersion, thermal, solid ink, and impact printers and scanners.

Depot Technician 3.2/Remote Support Technician 3.2/IT Technician 4.2—Install, configure, optimize, and upgrade printers and scanners.

  • Install and configure printers and scanners.

    • Power and connect the device using local or network port.

    • Install and update device driver and calibrate the device.

    • Configure options and default settings.

    • Calibrate the device (604).

    • Install and configure print drivers (PCL, PostScript, GDI) (602/603).

    • Validate compatibility with operating system and applications (602/603).

    • Educate user about basic functionality (602/603).

    • Print test page (604).

  • Install and configure printer upgrades, including memory and firmware (602/604).

  • Optimize scanner performance, including resolution, file format, and default settings (All).


  

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