About the Authors

Lancy Lobo, CCIE No. 4690 (Routing and Switching, Service Provider, Security), is a systems engineer in the Cisco Systems Sales organization that supports a large service provider. Previously, he was a network consulting engineer in the Cisco Systems Advanced Services organization, which supports Cisco strategic service provider and enterprise customers. He has more than 14 years of experience with data-communication technologies and protocols. He has supported several Cisco strategic service provider customers to design and implement large-scale routed networks. Lancy holds a Bachelor’s degree in electronics and telecommunication engineering from Bombay University and a dual management degree from Jones International University. He is currently pursuing a Ph.D. in organizational management at Capella University.

Umesh Lakshman is a systems engineer with the Customer Proof of Concept Labs (CPOC) team at Cisco, where he supports Cisco sales teams by demonstrating advanced technologies, such as Multiprotocol Label Switching (MPLS) and high-end routing with the Cisco CRS-1 and Cisco 12000 series, to customers in a presales environment. Umesh has conducted several customer-training sessions for MPLS and service provider architectural designs. Umesh has a Bachelor’s degree in electrical and electronics engineering from Madras University and a Master’s degree in electrical and computer engineering from Wichita State University.