User Desktop Interfaces

The messaging interface you choose determines how your users interact with CUC. The available options can be categorized into two user interface types:

• Telephone user interface (TUI): As its name implies, this interface is accessed by a phone. The user interacts by way of the touch keys on the phone. Interaction is achieved by calling and getting messages from Unity Connection. Any type of phone can be used to dial in to a TUI, including

  IP phones

  PSTN phones (public switched telephone network, analog)

  CUPC (Cisco Unified Personal Communicator)

  Softphones

• Graphical user interface (GUI): Where would we be if we could not see what we are doing? This is where the GUI comes into play. The following Unity Connection applications have some sort of GUI for interactions:

  CUC inbox

  Cisco Voice View Express

  IMAP clients