About the Technical Reviewer

Alex Hannah, CCIE Voice No. 25853, is a certified Cisco instructor, specializing in teaching the Cisco Advanced IP Communications product line. He has more than seven years consulting experience in Cisco Unified Communications for SMB through Enterprise spaces. He is president of Hannah Technologies LLC, a Richmond, Virginia-based Cisco consulting firm specializing in Cisco Advanced IP Communications and application development using Microsoft technologies. He holds a bachelor’s degree in Information System from Virginia Commonwealth University with a minor in Business. Additionally, he is the founder of UCCX.net, a video-based training website for the Cisco UC product line. In his spare time, you can find Alex on his boat wakeboarding with his family and friends.