Section 1. Troubleshooting Cisco Unified Communications v8.0

The Troubleshooting Cisco Unified Communications v8.0 exam tests your ability to isolate problems and use an assortment of tools and troubleshooting methodologies. This exam also tests your understanding of how components work and communicate with each other. No troubleshooting is “by the numbers” per se, and problems can range from very simple to never before seen.

By understanding how to best approach a problem and what tools will help isolate the problem, you are more likely to resolve the issue in a timely manner the first time.