CCNP Voice TVoice 642-427 Quick Reference > Troubleshooting Voice Quality Issues

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CCNP Voice TVoice 642-427 Quick Reference

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Table of Contents

About the Author

About the Technical Reviewer

Section 1. Troubleshooting Cisco Unified Communications v8.0

Section 2. Real Time Monitoring Tool

Section 3. Cisco Unified Serviceability

Section 4. Command-Line Interface

Section 5. Troubleshooting Endpoint Registration

Section 6. MGCP

Section 7. H.323 and SIP Gateways

Section 8. Troubleshooting Database Issues

Section 9. Troubleshooting Call Setup Issues

Section 10. Tracing Calls

Section 11. Troubleshooting Off-Net Call Setup

Section 12. Troubleshooting Voice Quality Issues

Section 13. Cisco Service Advertisement Framework

Section 14. Troubleshooting Device Mobility Issues

Section 15. Extension Mobility Issues

Section 16. Cisco Unified Mobility General Issues

Section 17. Troubleshooting Media Resources

Section 18. Troubleshooting Media Termination Points

Section 19. Troubleshooting Conferences

Section 20. Troubleshooting Transcoder Issues

Section 12. Troubleshooting Voice Quality Issues

Voice quality is defined as the quality of a call. No, I do not mean if the other person is boring you; I mean how clear the sound is on the call. Does it take a few seconds for the other party to hear what was said?

Many things can affect the quality of the call:

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