Chapter 2. Management, Planning, and Organization of IS

Key concepts you will need to understand:

✓ Components of IS strategies, policies, standards, and procedures

✓ Processes for the development, deployment, and maintenance of IS strategies, policies, standards, and procedures

✓ IS project-management strategies and policies

✓ IT governance, risk management, and control frameworks

✓ IS problem- and change-management strategies and policies

✓ IS quality-management strategies and policies

✓ IS information security-management strategies and policies

✓ IS business continuity–management strategies and policies

✓ Contracting strategies, processes, and contract-management practices

✓ Roles and responsibilities of IS functions (for example, segregation of duties)

✓ Principles of IS organizational structure and design

✓ IS management practices, key performance indicators, and performance-measurement techniques

✓ Relevant legislative and regulatory issues (for example, privacy and intellectual property)

✓ Generally accepted international IS standards and guidelines