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Reader Services - Pg. xiv

We Want to Hear from You! As the reader of this book, you are our most important critic and commentator. We value your opinion and want to know what we're doing right, what we could do better, what areas you'd like to see us publish in, and any other words of wisdom you're willing to pass our way. As an Editor in Chief for Pearson IT Certification, I welcome your comments. You can email or write me directly to let me know what you did or didn't like about this book--as well as what we can do to make our books better. Please note that I cannot help you with technical problems related to the topic of this book. We do have a User Services group, however, where I will forward specific technical questions related to the book. When you write, please be sure to include this book's title and author as well as your name, email address, and phone number. I will carefully review your com- ments and share them with the author and editors who worked on the book. Email: Mail: feedback@quepublishing.com Mark Taub Editor in Chief Pearson IT Certification 800 East 96th Street Indianapolis, IN 46240 USA Reader Services Visit our website and register this book at www.informit.com/title/9780321767950 for convenient access to any updates, downloads, or errata that might be available for this book.