Copyright

Copyright © 2003 by Que Publishing

All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein.

Library of Congress Catalog Card Number: 2002114426

Printed in the United States of America

First Printing: December 2002

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Trademarks

All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Que Certification cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.

Warning and Disclaimer

Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied. The information provided is on an “as is” basis. The author and the publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book.

Credits

PUBLISHER

Paul Boger

EXECUTIVE EDITOR

Jeff Riley

DEVELOPMENT EDITOR

Steve Rowe

MANAGING EDITOR

Charlotte Clapp

PROJECT EDITOR

Sheila Schroeder

COPY EDITOR

Michael Dietsch

INDEXER

John Sleeva

PROOFREADER

Linda Seifert

TECHNICAL EDITORS

Ken Cox

Emmett Dulaney

TEAM COORDINATORS

Rosemary Lewis

Kimberley Herbert

INTERIOR DESIGNER

Louisa Klucznik

COVER DESIGNER

Charis Ann Santillie

PAGE LAYOUT

Cheryl Lynch