Incorrect: Because DHCP is used in the office, you simply need to select the Obtain An IP Address Automatically option in the Internet Protocol (TCP/IP) Properties dialog box (the default option in Windows XP).

Incorrect: Because DHCP is used in the office, you simply need to select the Obtain An IP Address Automatically option in the Internet Protocol (TCP/IP) Properties dialog box (the default option in Windows XP). IP address and subnet mask are mandatory parameters when manually configuring TCP/IP, but the information will be supplied by the DHCP server when the client workstation starts.

Incorrect: Because DHCP is used in the office, you simply need to select the Obtain An IP Address Automatically option in the Internet Protocol (TCP/IP) Properties dialog box (the default option in Windows XP). IP address and subnet mask are mandatory parameters when manually configuring TCP/IP, but the information will be supplied by the DHCP server when the client workstation starts. A DHCP server can also assign the default gateway address, DNS server IP address, and Windows Internet Naming Service (WINS) server parameters to a DHCP client workstation.

Correct: Because DHCP is used in the office, you simply need to select the Obtain An IP Address Automatically option in the Internet Protocol (TCP/IP) Properties dialog box (the default option in Windows XP). IP address and subnet masks are mandatory when manually configuring TCP/IP, but the information will be supplied by the DHCP server when the client workstation starts. A DHCP server can also assign the default gateway address, DNS IP address, and WINS server parameters to a DHCP client workstation.

Correct: Workstations that have TCP/IP manually configured must have an IP address.

Correct: Workstations that have TCP/IP manually configured must have an IP address and a subnet mask.

Correct: Manually configured workstations must have an IP address, a subnet mask, and a default gateway if the workstation will connect to a remote network.

Incorrect: Even though DNS should be configured on a workstation connecting to the Internet, it is optional. Users can enter the IP addresses of the Web sites they want to connect to by using Internet Explorer, or a HOSTS file can be populated with the host names and IP addresses of the Web sites most visited by the user.

Incorrect: The address assigned to the manager is an Automatic Private IP Addressing (APIPA) address. This address is assigned when a client workstation is configured to automatically receive TCP/IP configuration from a DHCP server but a DHCP server is not available. The address 169.254.23.57 is a Class B address. The default subnet mask for a Class B address is 255.255.0.0. Class A addresses have a default subnet mask of 255.0.0.0. Class C addresses have a default mask of 255.255.255.0. There is nothing wrong with the subnet mask in this example.

Incorrect: Dynamic Host Configuration Protocol (DHCP) is used on a network to automatically issue IP addresses, subnet masks, default gateway information, and other TCP/IP configuration to workstations that participate in address selection. If a DHCP server is not available, Windows XP will assign an IP address and a subnet mask to the workstation. The IP address will be from the range of private IP addresses: 169.254.0.1 through 169.254.255.254. APIPA does not assign a default gateway address to the workstation because private addresses are not routable.

Correct: Dynamic Host Configuration Protocol (DHCP) is used on a network to automatically issue IP addresses, subnet masks, default gateway information, and other TCP/IP configuration to workstations that participate in address selection. If a DHCP server is not available, Windows XP will assign an IP address and a subnet mask to the workstation. The IP address will be from the range of private IP addresses: 169.254.0.1 through 169.254.255.254. Automatic Private IP Addressing (APIPA) does not assign a default gateway address to the workstation because private addresses are not routable.

Incorrect: Domain Name System (DNS) is a name resolution server that resolves host names to IP addresses. In this example, the manager’s workstation could not connect to any network resources while using the IP addresses of the resources. Name resolution is not an issue here. If a client workstation is configured to receive its TCP/IP configuration from a DHCP server and a DHCP server is not available, Windows XP will assign an IP address and a subnet mask to the workstation. The IP address will be from the range of private IP addresses: 169.254.0.1 through 169.254.255.254. APIPA does not assign a default gateway address to a workstation, DNS IP addresses, or any other TCP/IP configuration.

Incorrect: The Alternate Configuration tab of the TCP/IP properties dialog box allows for a static configuration to be implemented when a DHCP server is not available.

Correct: At the Alternate Configuration tab, she can configure the static TCP/IP configuration that will be used when the DHCP server is not available.

Incorrect: User profiles are created when a user first logs on to a workstation. User profiles are not used to create alternate TCP/IP configurations but to define a user’s desktop settings. The Alternate Configuration tab of the TCP/IP properties dialog box allows you to create an alternate TCP/IP setting for a static configuration that will be used when a DHCP server is not available.

Incorrect: This would not solve the manager’s problem. If she wants to use DHCP at the office and static IP configuration at home, the best solution would be to configure static IP information on the Alternate Configuration tab of the TCP/IP properties dialog box.

Incorrect: Before calling the network administrator, you should attempt to troubleshoot the workstation by first pinging the loopback address. This will test whether TCP/IP has been configured on the workstation.

Incorrect: First and foremost, you should confirm that the network cable is connected and that the network adapter is working. You might see a green light or blinking lights on the adapter. After attempting to ping a remote host, you should attempt to ping the loopback address, then a local workstation, and finally the default gateway. If you are able to ping a remote host at the beginning of your testing, you can skip the other steps.

Correct: First and foremost, you should confirm that the network cable is connected and that the network adapter is working. You might see a green light or blinking lights on the adapter. After attempting to ping a remote host, you should attempt to ping the loopback address, then a local workstation, and finally the default gateway. If you are able to ping a remote host at the beginning of your testing, you can skip the other steps.

Incorrect: The tracert command is useful when you want to determine the path that a packet takes across a network. In troubleshooting network connectivity issues, the Ping command is the most useful. Before using the Ping command, you should confirm that the network cable is connected and that the network adapter is working. You might see a green light or blinking lights on the adapter. After attempting to ping a remote host, you should attempt to ping the loopback address, then a local workstation, and finally the default gateway. If you are able to ping a remote host at the beginning of your testing, you can skip the other steps.

Correct: The Ipconfig /all command lists all of the TCP/IP configuration for the workstation.

Incorrect: This is not the correct command for a Windows XP workstation. The ipconfig /all command lists all of the TCP/IP configuration for a workstation running Windows XP.

Incorrect: To display TCP/IP information, use ipconfig /all. The msconfig command is the command used to examine Windows XP system configuration

Incorrect: The nslookup command is the tool that you use for troubleshooting DNS errors. To view TCP/IP configuration information, use the ipconfig /all command.

Incorrect: To renew your DHCP-supplied configuration, use the ipconfig /renew command.

Incorrect: The ipconfig /release command will remove your current TCP/IP configuration information. You must do a /renew to get new TCP/IP information after executing the /release command.

Incorrect: There is no such command as config /renew. To update your workstation with new TCP/IP configuration information, execute the ipconfig /renew command from the command prompt.

Correct: To update your workstation with new TCP/IP configuration information, execute the ipconfig /renew command from the command prompt.

Incorrect: There is no such option as Disable ICF. To disable ICF, deselect Protect My Computer And Network By Limiting Or Preventing Access To This Computer From The Internet on the Advanced tab of the Properties dialog box of Network Connections.

Correct: To disable ICF, deselect Protect My Computer And Network By Limiting Or Preventing Access To This Computer From The Internet on the Advanced tab of the Properties dialog box of Network Connections.

Incorrect: To disable ICF, deselect Protect My Computer And Network By Limiting Or Preventing Access To This Computer From The Internet on the Advanced tab of the Properties dialog box of Network Connections.

Incorrect: To disable ICF, deselect Protect My Computer And Network By Limiting Or Preventing Access To This Computer From The Internet on the Advanced tab of the Properties dialog box of Network Connecteions.