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| 1. | You are a DST for a large insurance company that supports more than 100 workstations running Windows XP Professional. On Monday morning, you receive over 30 telephone calls from users saying that they cannot connect to the Internet. From your office, you enter your company’s Uniform Resource Locator (URL) from your browser and receive an error. You then enter the IP address of your company in the browser screen and are able to connect without a problem. You attempt to connect to several remote Web sites by using IP addresses and connect without any errors. What might you try to do next? (Choose the best answer.)
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| 2. | You are a DST for a small dairy farm and support 10 users running Windows XP Professional. One of the users wants to know whether a WINS server or LMHOSTS files are needed on her small nonrouted network. What should you tell her?
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| 3. | You are a DST for a large furniture outlet and support two workstations running Windows XP Professional. The network administrator informs you that the company will no longer use DHCP for TCP/IP configuration and that all workstations will now use static configuration. You have just configured one of the workstations with an IP address, a subnet mask, and a default gateway. How do you configure the workstation to use the WINS server that is available to the users?
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| 4. | Which of the following can be used for name resolution? (Choose all that apply.)
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| 5. | You are a DST for a large real estate company that has 80 workstations running Windows XP Professional. The company is using DHCP to issue TCP/IP configuration information to all the users. Today the administrator moved DNS to a different server, and she added a second router to the network. No one in the company is able to connect to any remote hosts by using the host name, but all of the workstations can connect by using the remote workstation’s IP address. What is causing the problem?
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