MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second Edition > Practices

Entire Site

Safari Books Online is a digital library providing on-demand subscription access to thousands of learning resources.

Practices

Identifying Tasks in a Corporate Environment	1-14
Determining a Solution	2-20
Exploring the Windows Troubleshooters	2-30
Resolve Taskbar and Start Menu Issues	3-17
Configure Language Options	3-25
Configure Folder Options	3-30
Configure File Associations	3-37
Explore Windows Troubleshooting Tools	3-46
Set Up and Configure E-Mail Accounts	4-18
Configure Newsreader Settings	4-29
Configure Outlook Maintenance Settings	4-37
Test Outlook 2003 Account Settings	4-42
Resolve Common Outlook User Requests	4-47
Personalize Internet Explorer	5-13
Maintain Internet Explorer	5-27
Configure Security Zones in Internet Explorer	5-44
Prepare for an Office 2003 Installation	6-10
Install Microsoft Office 2003	6-21
Personalize Office Features	6-34
Configure Proofing Tools	6-45
Configure and Troubleshoot Word 2003	7-16
Configuring and Supporting Excel 2003	7-30
Troubleshooting Outlook Express	7-43
Resolve Network Configuration Issues	8-26
Use Network Troubleshooting Tools	8-36
Configure Security Permissions	9-15
Add a User to the Backup Operators Group	9-21
Configure Local Security Settings	9-30
Configure Group Policy in a Workgroup	9-38
Updating Windows XP	10-7
Configure Windows Firewall	10-21
Install and Run MBSA	10-32
Add a User Account to a Computer	11-6
Configure Boot Options on a Multiple Boot Computer	11-17
Configure Ports	12-8