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This material was originally published in a slightly different form in Windows 7 Resource Kit by Mitch Tulloch, Tony Northrup, Jerry Honeycutt, Ed Wilson, and the Windows 7 Team at Microsoft (Microsoft Press, 2010).
This appendix describes how to use the Windows 7 operating system to troubleshoot common hardware problems. This appendix is not intended to be a comprehensive guide to troubleshooting hardware; instead, it focuses on using Windows diagnostic and troubleshooting tools to solve hardware problems. First, this appendix describes improvements to Windows 7 that simplify the process of troubleshooting hardware problems. Then the appendix describes the process of using Windows tools for troubleshooting hardware problems.