Copyright

Copyright © 2003 by Que Certification

All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein.

Library of Congress Catalog Card Number: 2003100806

Printed in the United States of America

First Printing: March 2003

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Trademarks

All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Que cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.

Warning and Disclaimer

Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied. The information provided is on an “as is” basis. The author(s) and the publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book or from the use of the CD or programs accompanying it.

Credits

Associate Publisher

Paul Boger

Executive Editor

Jeff Riley

Acquisitions Editor

Jeff Riley

Managing Editor

Charlotte Clapp

Project Editor

Tricia Liebig

Copy Editor

Bart Reed

Indexer

Kelly Castell

Proofreader

Jessica McCarty

Team Coordinator

Rosemary Lewis

Multimedia Developer

Dan Scherf

Interior Designer

Gary Adair

Graphics

Tammy Graham