Chapter 8. Network Management

This chapter covers the following official Network+ objectives:

• Describe the purpose of configuration management documentation.

• Given a scenario, use appropriate software tools to troubleshoot connectivity issues.

• Given a scenario, use the appropriate networking monitoring resources to analyze traffic.

• Given a scenario, use appropriate hardware tools to troubleshoot connectivity issues.

This chapter covers CompTIA Network+ objectives 4.2, 4.3, 4.4, and 4.5. For more information on the official Network+ exam topics, see the “About the Network+ Exam” section in the “Introduction.”

This chapter focuses on two important parts of the role of a network administrator: documentation and the tools to use to monitor or troubleshoot connectivity. Documentation, although not glamorous, is an essential part of the job. This chapter looks at several aspects of network documentation.