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8: Product Quality > PROCESS ANALYSIS TECHNIQUES

PROCESS ANALYSIS TECHNIQUES

It is a part of continuous improvement (Figure 8.11) and it either gives directions about how to do something (directive) or provides information on how something happened (informative). We use process analysis mostly for the purpose of reducing risk, improving efficiency and controlling costs. Process analysis uses the structured review and assessment of a selected process for the purpose of improving efficiency.

The analysis also examines the issues faced, constraints experienced and non value added activities identified during the process operation. It includes causal analysis to analyse a problem/situation, determine the underlying causes that lead to it and also involves creating preventive actions for similar problems.


  

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