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9: Soft Skills Negotiation > CONFLICT MANAGEMENT
CONFLICT MANAGEMENT
| Figure out what conflict resolution technique is being used in the below scenario and try to match it | |
| I have decided to use the solution by project leader and not going to listen from anybody. | Withdrawal |
| I don't have the time and you do whatever you want. | Problem-solving |
| Let's all sit together after 6pm and discuss how to solve this. | Forcing |
| You guys agree on all the points and only 2 points are differing. I am sure it's not a big issue. | Compromising |
| I request you to give-up the third point and take the point of Kumar as its validit will be great. | Smoothening |
| Answer | |
| I have decided to use the solution by project leader and not going to listen from anybody. | Forcing |
| I don't have the time and you do whatever you want. | |