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| 1. | Which of the following is responsible for the quality of the project deliverables?
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| 2. | What type of chart is the following?
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| 3. | You are the project manager for the BBB Project. Stacy, a project team member, is confused about what QA is. Which of the following best describes QA?
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| 4. | You are the project manager for the Photo Scanning Project. This project is similar to another project you have completed. Your project is to electronically store thousands of historical photos for your city’s historical society. Quality is paramount on this project. Management approaches you and asks why you have devoted so much of the project time for planning. Your response is which of the following?
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| 5. | You are the project manager for the Floor Installation Project. Today, you plan to meet with your project team to ensure the project is completed with no deviations from the project requirements. This process is which of the following?
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| 6. | You are the project manager for the ASE Project, which must map to industry standards in order to be accepted by the customer. You and your team have studied the requirements and have created a plan to implement the deliverables with the appropriate level of quality. What is this process called?
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| 7. | Which of the following is an example of internal failure cost?
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| 8. | QC is typically a(n) _______________ process.
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| 9. | QA is typically a(n) _______________ process.
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| 10. | You are the project manager for a large manufacturer of wood furniture. Your new project is the Shop Table Project, which will involve the creation and manufacture of a new table for woodworkers to use in their wood shops. For this project, you have elected to use JIT for scheduling. Which of the following is an advantage to using JIT?
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| 11. | Your company has elected to use ISO 9000 standards. What is an attribute of ISO 9000?
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| 12. | You are the project manager of the Halogen Installation Project. As this project gets underway, you receive notice from the program manager that the organization will be moving to Kaizen technologies as part of its quality management program. What are Kaizen technologies?
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| 13. | A fishbone diagram is the same as a(n) _______________ chart.
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| 14. | Management has asked you to define the correlation between quality and the project scope. Which of the following is the best answer?
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| 15. | Which of the following is most true about quality?
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| 16. | Which of the following can be described as a business philosophy to find methods that will continuously improve products, services, and business practices?
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| 17. | In quality management, which of the following is not an attribute of the cost of nonconformance?
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| 18. | You are the project manager for the KOY Project, which requires quality that maps to federal guidelines. To ensure that you can meet these standards, you have elected to put the project team through training specific to the federal guidelines your project must adhere to. The costs of these classes can be assigned to which of the following?
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| 19. | You are the project manager for the KOY Project, which requires quality that maps to federal guidelines. During a quality audit, you discover that a portion of the project work is faulty and must be done again. The requirement to correct the work is an example of which of the following?
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| 20. | Optimal quality is reached at what point?
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| 21. | You are the project manager of the JKL Project, which currently has some production flaws. Which analysis tool will allow you to determine the cause and effect of the production faults?
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| 22. | Linda is the project manager of a manufacturing project. She and her project team are using design of experiments to look for ways to improve quality. Which of the following best describes design of experiments?
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| 23. | You are the project manager of the Global Upgrade Project. Your project team consists of 75 project team members around the world. Each project team will be upgrading a piece of equipment in many different facilities. Which of the following could you implement to ensure that the project team members are completing all of the steps in the install procedure with quality?
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| 24. | Mark is the project manager of the PMH Project. Quality audits of the deliverables show there are several problems. Management has asked Mark to create a chart showing the distribution of problems and their frequencies. Given this, management wants which of the following?
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| 25. | In the following graphic, what does the highlighted area represent?
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