scope definition tools How do you define the scope? These are the four tools & n. techniques of Scope Definitio You already got a head start on defining the project scope when you put together the Preliminary Scope Statement--that's why it's an input to Scope Planning. But now you need to go a lot further and write down all of the work that you and your team are going to do over the course of the project. Luckily, the Scope Definition tools and techniques are there to help guide you through creating the scope statement. You need to figure out what the stakeholders need so you can deliver it to them. Stakeholder analysis When you do stakeholder analysis, you talk to the stakeholders, figure out what they need, and write it all down. The reason you do this is because you need to make sure that what you're delivering really meets the needs of the stakeholders. This keeps the team from delivering a poor product. An important part of stakeholder analysis is doing your best to set quantifiable goals. That means writing down specific project goals that you can measure, which makes it a lot easier for the team to plan for the work they have to do. We need to improve customer satisfaction. We need to reduce support calls by 15% That's a great goal, but it's not quantifiable. VS. Everybody can shoot for that. Product analysis Remember product vs. project scope? People naturally think about the product they are making when they start to define the scope. This tool is all about turning those things into project work that needs to be done. Once the work is complete, you're going to have to make sure that what you're delivering matches what you put in the scope plan. The better your product analysis is at the start of the project, the happier your stakeholders will be with the product, and the less likely it is that you'll discover painful, last-minute problems at the end. 156 Chapter 5 storyboards scenery great graphics The game needs this... ... so Amy does this. storyboarding sessions drawing the scenery designing the graphics