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    Advance Praise for Head First PMP
    Praise for other Head First books
    Praise for the Head First Approach
    Other related books from O'Reilly
    Dedication
    how to use this book Intro
    Ch. 1. Introduction: Why get certified?
    Ch. 2. Organizations, processes, and projects: (Keeping) In good company
    Ch. 3. the process framework: It all fits together
    Ch. 4. Project integration management: Getting the Job Done
    Ch. 5. Scope management: Doing the Right Stuff
    Ch. 6. time management: Getting it Done on Time
    Reality sets in for the happy couple
    Time management helps with aggressive time lines
    Time Management Magnets Solution
    Tools and techniques for the Activity Definition process
    Rolling wave planning lets you plan as you go
    Activity Definition Outputs
    The Activity Sequencing process puts everything in order
    Diagram the relationship between activities
    More tools for sequencing
    Leads and lags
    Create the network diagram
    Rob and Rebecca have resource problems
    What you need to estimate resources
    Estimating the resources
    Figuring out how long the project will take
    Estimation tools and techniques
    Create the duration estimate
    Bringing it all together
    Question Clinic: The "Which-comes-next" Question
    Use the Critical Path Method to avoid big problems
    How to find the critical path
    Crash the schedule
    Fast-tracking the project
    Influence the factors that cause change
    Schedule control inputs and outputs
    Measuring and reporting performance
    Exam Questions
    Exam Answers
    Ch. 7. Cost Management
    Ch. 8. Quality Management: Getting it right
    Ch. 9. Human Resource Management: Getting the team together
    Ch. 10. Communications Management: Getting the word out
    Ch. 11. Project Risk Management: Planning for the Unknown
    Ch. 12. Procurement Management: Getting Some Help
    Ch. 13. Professinal Respnsibility: Making Good Choices
    Ch. 14. A little last-minute review: Check Your Knowledge
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    Chapter 6. time management: Getting it D... > Influence the factors that cause cha... - Pg. 274

    don't wait for change Influence the factors that cause change Kathleen doesn't just sit around and wait for schedule changes to happen... You might get a question on the PMP exam that asks you about this. Something doesn't seem right with the catering. Joe (on phone): Good Afternoon, Joe's Catering. Joe speaking. How can I help you? Kathleen: Hello, Joe. This is Kathleen calling about Rob and