What Is Project Management?

You’ve determined that you indeed have a project. What now? The notes you scratched on the back of a napkin during your coffee break might get you started, but that’s not exactly good project management practice.

We have all witnessed this scenario: An assignment is made, and the project team members jump directly into the project, busying themselves with building the product, service, or result requested. Often, careful thought is not given to the project-planning process. I’m sure you’ve heard coworkers toss around statements like “That would be a waste of valuable time” or “Why plan when you can just start building?” Project progress in this circumstance is rarely measured against the customer requirements. In the end, the delivered product, service, or result doesn’t meet the expectations of the customer! This is a frustrating experience for all those involved. Unfortunately, many projects follow this poorly constructed path.