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Giving and Receiving Feedback: Building Constructive Communication
By: Patti Hathaway
Publisher: Crisp Learning
Pub. Date: 1997
Print ISBN-10: 1-56052-430-8
Print ISBN-13: 978-1-56052-430-4
Pages in Print Edition: 112
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Overview
Turning critical feedback into a constructive message can be a difficult skill to conquer. This book will guide you through the process of learning how to receive critical feedback, developing skills for self-talk, understanding how to give constructive feedback effectively, and handling atypical problems. Feedback is a very powerful communication tool that delivered properly can benefit everyone with a clear and helpful exchange of information about what’s working and what’s not. The techniques outlined in this book for coping with fair or unjustified critical feedback are essential for effective communication.
Coverage includes—
To learn how to receive critical feedback
To present useful coping mechanisms for handling critical feedback
To show how to give constructive feedback fairly and effectively
To discuss handling special problems
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Personal & Professional Development
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Personal & Professional Development > Communications
Table of Contents
