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What's in the Middle of the Table? Scand... > What's in the Middle of the Table? S... - Pg. 125

spectives: senior leaders from major transportation companies including DHL, UPS, and the Swedish railroads; CEOs from companies that use their transport services; key players from infocom companies who are developing transportation technologies; a member of the Euro- pean Parliament; a key leader from Greenpeace; and the head of the traffic division of a large Swedish city. As you can imagine, these are not people who often, if ever, sit down to think together. If they do, it may be in a heated negotiation, not a Café dialogue! These power players are used to meetings that are conducted as very formal discussions, usually around big confer- ence tables, with structured agendas and tight control to make sure that nothing goes wrong. As a sponsor of this event, I was somewhat concerned about what would happen when the people came to the meeting. We needed a natural way for people to really listen to each other's viewpoints and not get polarized. The Café environment helped set the tone. When people came in the door, some were a bit surprised by the friendly atmosphere and the small tables, but they joined in, got seated, and actually seemed curious to see what would happen next. Then came our next innovation. Right in the beginning, after making introductions, we had a young, newly married woman in her twenties share her thoughts with the group. She talked about wanting to raise a family. She said she hoped that this group, who had the