About the Authors

Michael Armstrong-Smith is the Principal Consultant for Armstrong-Smith Consulting, specializing in Oracle Discoverer training and implementation. A fellow of the Institute of Analysts and Programmers and a member of Oracle’s customer advisory board on business intelligence, he has over 24 years of systems development experience. Michael is a leader in the field of business intelligence, with specialist knowledge of data warehouses and, of course, Oracle Discoverer. He is also a conference speaker and has spoken on Discoverer at conferences throughout the U.S. and Canada. Armstrong-Smith Consulting has a weblog and forum on all things Discoverer at http://learndiscoverer.com.

Darlene Armstrong-Smith is President and Senior Curriculum Developer for Armstrong-Smith Consulting. Darlene is also an instructional designer and a professional trainer. She has 13 years’ experience designing and implementing system conversion training, and has served as a training consultant to government agencies, financial institutions, and major health care organizations. She has written and delivered manuals and policies and procedures for various organizations ranging from training in highly technical software to “soft skills” such as team building, employee motivation, and public speaking.