Chapter 5: Collecting Your Just Rewards If you sometimes take cash from the till or from the day's collections to spend on business supplies or for COD (collect on delivery) payments, you need to record those expenses in the Petty Cash bank account, using the Write Cheque window, as we describe in Chapter 8. That way you account correctly for the VAT on the expense. (Note that there is no place on the Make Deposit window to show VAT amounts.) 129 Improving Your Cash Inflow We're not going to provide a lengthy discussion of how to go about collecting cash from your customers. We do, however, want to quickly tell you about a couple of other details. You need to know how to monitor what your custom- ers owe you and how to assess finance charges. Don't worry, though. We'll explain these two things as briefly as we can. Tracking what your customers owe You can track what a customer owes in a couple of ways. Probably the sim- plest method is to display the Customer Centre by choosing Customer