Designing effective workflow

The components of an effective workflow are players, their responsibilities (or tasks), and the processes they all follow. Designing an effective workflow involves analysis of players and their tasks, as well as identification of patterns and interactions, then documenting of detailed tasks, followed by testing.

To design effective workflow, follow these steps, referring to your content lifecycle:

• Understand your current workflow. In most cases organizations have only a vague idea of how their content is created and managed. We recommend that before you design your new workflow, you examine, and if necessary, document your current workflow. It’s hard to know where you want to go if you don’t know where you are. You need to ensure you understand your current workflow and learn what doesn’t work, what works but could be better, and what works really well. Only when you have a solid understanding of what your current problems and successes are should you attempt to develop a new workflow.