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achievements, 135
activities, 187–189
blended learning, 189
e-learning scenario, 187–188
follow-up and job aid, 189
pre-activities and, 187
role-plays, 189
Adobe Illustrator, 240–241
Allen, Michael, 184
amnesia, 109
analogies, 48
anxiety, 9
Appalachian Trail, 7
Ariely, Dan, 156
Asian students, 147
attention, 125–160
average span of, 172–173
collaboration and, 146–147
competition and, 148
curiosity and, 143–145
dissonance and, 142–143
effortful or forced, 130–132
emotional resonance and, 138–140
humor and, 153–154
maintaining, 158
methods for engaging, 132–158
principle of social proof and, 147–148
procedural memory and, 116
rewards and, 154–158
rider vs. elephant analogy, 126–129
sense of urgency and, 136–138
social interaction and, 146–148