Getting Help with Your Kinect and Xbox 360

Technology is a wonderful thing when it works correctly and is being used to its full potential. While we tried to cover all the bases in this book, electronics are complex and sometimes temperamental, making it impossible to account for every possibility. If you end up experiencing an issue that is not covered in this book, there are many additional resources at your disposal.

If you are experiencing technical or mechanical difficulties, your number one resource is Microsoft. Whatever you do, never attempt to open your Xbox 360 to fix what you discern to be the problem. Any sign of tampering with your Xbox voids its warranty and may permanently damage your console’s delicate insides. If you need to reach Microsoft, you can contact them at: