How Will People Be Informed That They Will Be Participating in a 360-Degree Feedback Process? Although you have been immersed in the 360-degree process—gaining commitment from key decision-makers, selecting an approach—many people in the company will not know anything about this effort, its purpose, or what will be expected of them. To ensure their enthusiastic participation, individual concerns will have to be addressed, expectations will have to be clarified, and the steps of the data collection process and people’s role in it will have to be explained. As we’ve discovered through our own work as well as in conversations with HR professionals and line managers, the work you do up-front, before a questionnaire is even distributed, to inform people about the purpose and benefits of the 360 process is one of the most important det....