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About the Authors

About the Authors

Online Training Solutions, Inc. (OTSI)

OTSI is a traditional and electronic publishing company specializing in the creation, production, and delivery of computer software training. OTSI publishes the Quick Course® series of computer and business training products. The principals of OTSI are:

Joyce Cox has over 20 years’ experience in writing about and editing technical subjects for non-technical audiences. For 12 of those years she was the principal author for Online Press. She was also the first managing editor of Microsoft Press, an editor for Sybex, and an editor for the University of California.

Steve Lambert started playing with computers in the mid-seventies. As computers evolved from wire-wrap and solder to consumer products, he evolved from hardware geek to programmer and writer. He has written over 14 books and a wide variety of technical documentation and has produced training tools and help systems.

Gale Nelson honed her communication skills as a technical writer for a SQL Server training company. Her attention to detail soon led her into software testing and quality assurance management. She now divides her work time between writing and data conversion projects.

Joan Preppernau has been contributing to the creation of excellent technical training materials for computer professionals for as long as she cares to remember. Joan’s wide-ranging experiences in various facets of the industry have contributed to her passion for producing interesting, useful, and understandable training materials.

The OTSI publishing team includes the following outstanding professionals:

Susie Bayers

Jan Bednarczuk

Keith Bednarczuk

RJ Cadranell

Liz Clark

Nancy Depper

Leslie Eliel

Joseph Ford

Jon Kenoyer

Marlene Lambert

Aaron L’Heureux

Lisa Van Every

Michelle Ziegwied

For more information about Online Training Solutions, Inc., visit www.otsi.com.

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