Force the iPad into Recovery Mode

Although unlikely, the iPad may not even get to the point where you can select it in iTunes and restore the software. In that case, try forcing the iPad to load in its recovery mode:

1. Make sure that the sync cable is connected to your computer and that iTunes is running.

2. Press and hold the Home button.

3. Connect the sync cable to the iPad’s dock connector.

The iPad should appear as if it were a new, empty device. Follow the steps on the previous page to restore the software.